With over 9 years' experience delivering large scale complex business and IT transformations and 16 years delivering IT projects across a spectrum of industry sectors including logistics, central government, travel, retail, gaming and law and technology platforms Tripta Kershaw joined Hermes the second largest carrier in the UK in 2016 as Head of Project Delivery.
Reporting to the CIO Tripta is responsible for the delivery of the 3 year business transformations in people and technology with a combined budgetary value of £140m.
At Hermes Tripta established the portfolio governance implementing frameworks to deliver the business transformation programmes including customer experience, replacement of legacy, delivery transformation and intelligent data.
As well as overseeing the portfolio in 2018 Tripta was instrumental in the launch of the Digital Futures transformation, a website and mobile app built on a technology platform designed with tools for complex digital needs and an enterprise cloud communication platform.
Transforming the customer experience the Digital Futures transformation has enabled Hermes to be a digital first company winning industry awards including 1st Place Category for Customer Experience Hermes Europe, Computing Digital Team of the Year Award 2018 and the Computing Women in IT Excellence Award 2018 for Outstanding Transformation.